A Seasoned Management Team Dedicated to Your Success
Meet our hard-working leadership team that is guiding our company and its mission to recoup every dollar of your reimbursable revenue.
Doug began his interest in the medical field when training as an aviation medic during his military service from 1969 to 1973. When Doug left the military, he decided to work alongside his father who owned an ambulance company in Mason County. Doug became a Sheriff’s Deputy in Washington State where he served from 1975 to retirement in 1997. Doug began working with Fire Departments in 2003 when he recognized a need to assist agencies in recovering funds necessary for operations. With over 20 years of start-up business experience Doug will ensure that all the Company’s resources are fully deployed to create a long-term, successful partnership with you.
Sam WrightGeneral Manager
Sam understands the needs within the Fire service from budgeting, staffing, scene activity and reporting. Sam spent more than 10 years in the Fire service, starting as a volunteer firefighter and then as an EMT Fire Fighter as a professional. He had additional exposure into the industry with his father being a volunteer officer in the fire service and also owning an ambulance company doing transports.
Sam is responsible for giving the Direction in EFR leading to our industry led collection record, vast training program, and day to day oversight. Sam shares the values of our EFR Philosophy “Our Customer is our purpose” and understands the need for strong partnerships with our customer’s and looks forward to developing these relationships.
Rob PlattChief Technology Officer
Rob has a distinguished track record of managing large Information Technology operations. He designed and built the industry's first commercial software for emergency response billing and is the creator of BillPlus, EFR's newest eligibility and insurance verification software. Rob facilitates customer electronic exchange needs and manages EFR's customer support and service team.
Cynthia WilliamsEMS Billing Director - Certified Ambulance Coder
Cynthia started her career as a Nursing Student, later moving into medical billing where she has spent 35+ years. She has worked for medical practices, and as a medical biller for a prosthetic company, before landing at EF Recovery as a medical biller. She spent many years managing one of our largest accounts before taking on a staff management role. Today she manages our EMS billing team, works closely with clients and manages the process to close the accounts each month.