EMS Billing

A Full-Service EMS Billing Agency with one of the Highest Collection Rates in the Industry.

Offering a full range of EMS billing services, with expert knowledge and more than a decade of experience, including GEMT assistance and compliance guidance.

EMS Billing Services

We’ve been knee-deep in the medical billing industry since the company’s inception in 2006. We go beyond the easy reimbursements, spending time on denials and appeals to ensure that payers properly reimburse you for all of your transports.

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Seamless Transition

One of our key strengths is follow-up: Our high collection ratios, multi-lingual staff and accurate billing methodologies translate to one thing: getting you reimbursed for your transports as quickly as possible.

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Audit Risk

Because we bill for clients nationwide, we understand the complexities and nuances of government reporting regulations. We maintain a rigorous compliance process that includes self-audits, customer reviews and ongoing compliance training and regulatory monitoring.

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GEMT Reporting Services

EF Recovery is proud to partner with Public Consulting Group to provide your organization with Ground Emergency Medical Transport (GEMT) report preparation. Learn how this service can bring you supplemental reimbursement for your ambulance transports.

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Other Ways We Stand Out

  • EMS staff are CAC certified with the NAAC
  • A separate compliance and security team with NAAC certifications
  • Extensive audit program to ensure accuracy to Medicare/Medicaid guidelines
  • Audit and communication tools to improve efficiency
  • Support of GEMT reporting
  • Month end closing reporting
  • Electronic integration with the common PCR systems
  • Continuous process improvement and program development
  • Support of lockboxes, EFT and credit card payments
  • Multilingual capabilities

Ambulance transports when a patient is loaded in an ambulance and taken to an appropriate medical facility. Some insurances will pay for treat/no transports when a patient is treated at the site but not transported.
Yes, we can help support your GEMT reporting by pulling special reports and providing those to your Finance Dept. or GEMT consulting firm. We can help to introduce your department to a GEMT consulting firm should you need one.
Your department decides who to bill and we will follow your instructions. If you don’t want to bill residents and just want to bill insurances, we are able to accommodate that plan. We also have extensive experience with levys and proper billing.
As soon as your department’s trips are uploaded into our system, our billers assigned to your account will be working on them. We bill today what you loaded yesterday. For all “clean” claims, our goal is to have all those billed within 24-48 hours of receipt.
We have several reports that can be run to give you whatever data you want. In fact, we have 60 or so reports that can be used to manage your account. We can either show you how to access the reporting function or our billing team is happy to supply you with needed reports.
We will follow your policy for collection efforts. We support sending statements to all insurances first, followed by 3 statements to the patient, and you can decide if you want us to work with a collection agency after all our efforts have been exhausted. We have even support programs with collection agencies where they worked to collect on a transport but that effort didn’t affect the patient’s credit report.
We need a completed PCR with a narrative from the EMT or Paramedic for the trip, a signature from the patient on the PCR or consent form and if it was a planned or non-emergent trip, a signed physicians order for the ambulance transport.
Customer service is our #1 priority and our clients are the reason we are here. We will work with you to manage your program with efficiency and care. We strive to communicate and keep our clients up to speed on everything regarding their account and will meet with your team as often as is necessary to keep your department informed.